Colonial Village Skilled Nursing is proud to announce its recent recognition by Pinnacle Quality Insight, a renowned customer satisfaction firm, as the recipient of three prestigious Pinnacle Customer Experience Awards™. These awards affirm Colonial Village’s commitment to excellence in providing top-tier care to its residents.
The awards were granted based on extensive interviews conducted by Pinnacle Quality Insight with Colonial Village Skilled Nursing customers over the past year. Through these interviews, the satisfaction levels across various service aspects were evaluated, and Colonial Village emerged as a standout performer in the following categories:
1. Dignity and Respect
2. Professional Therapy Services
3. Safety and Security
Earning these awards places Colonial Village Skilled Nursing among the top 15% of care providers nationally, reflecting its unwavering dedication to continuous improvement and exceptional care standards. This recognition not only underscores Colonial Village’s commitment to excellence but also solidifies its position as a leader in the healthcare industry.
The staff of Colonial Village Skilled Nursing is deeply honored to receive these accolades, which serve as a testament to their hard work, compassion, and dedication to the well-being of their residents. Each member of the team plays a crucial role in upholding the highest standards of care and ensuring that residents feel valued, respected, and safe at all times.
Bud Meadows, CEO of Home Care Pulse, extended his heartfelt congratulations to the staff of Colonial Village Skilled Nursing for their well-deserved honor. This recognition not only reflects their exceptional performance but also highlights their positive impact on the lives of those they serve.
As Colonial Village Skilled Nursing celebrates these remarkable achievements, it remains committed to its mission of providing compassionate, high-quality care to its residents. The awards serve as both a source of pride and motivation to continue striving for excellence in every aspect of service delivery.
In conclusion, Colonial Village Skilled Nursing’s receipt of three Pinnacle Customer Experience Awards™ is a testament to its unwavering commitment to providing outstanding care. This recognition reinforces its position as a trusted healthcare provider and reaffirms its dedication to enhancing the lives of its residents.